Returns & Exchanges

At Urth, we stand by the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your device isn't the perfect fit, we provide a streamlined process for returns and exchanges to get you back to your creative flow.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the electronic device in its original packaging including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the item's condition, we will process your refund or ship your replacement device within 3-5 business days.