Frequently Asked Questions
Everything you need to know about your Urth tech and orders.
What is the warranty period for Urth electronics?
All Urth devices come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.
How can I track my shipment?
Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.
What is your return policy for opened items?
We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories included to be eligible for a full refund.
Do you offer international shipping?
Yes, Urth ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and local customs regulations.
Are Urth products compatible with other major brands?
Our electronics are designed with universal standards like USB-C and Bluetooth 5.0 to ensure seamless integration with most major operating systems and devices.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our financing partners at checkout.